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Personal Data Protection Authority
PERSONAL DATA PROTECTION AND PROCESSING POLICY
PERSONAL DATA PROTECTION AND PROCESSING POLICY
INTRODUCTION
The protection of personal data is among the core values and policies that Turkbox Technology and Software Systems Ltd. Co. (briefly “Turkbox”) attaches importance to at the corporate level.
This Personal Data Protection and Processing Policy (briefly the “Policy”) sets out the principles to be adopted and taken into consideration in practice regarding the processing and protection of personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“PDPL”) and other relevant legislation.
With this Policy, TURKBOX undertakes to act in accordance with this Policy and the procedures to be implemented accordingly in order to ensure that all kinds of personal data belonging to all related persons are processed and stored in compliance with the Personal Data Protection Law No. 6698.
PURPOSE OF THE POLICY
The purpose of this Policy is to determine the principles regarding the methods and processes for the protection of personal data in order to comply with the PDPL.
Within this scope, TURKBOX shall make the necessary arrangements to ensure compliance with the Policy within its organization, ensure the continuity of compliance with the Policy by operating internal audit mechanisms periodically, and take all necessary administrative and technical measures regarding the processing and protection of personal data.
SCOPE OF THE POLICY
This Policy covers personal data collected, processed, or shared with TURKBOX during its activities, including employees, customers, website visitors, and mobile application users of TURKBOX. This Policy applies to such activities and may be amended with the approval of the board of directors if required by PDPL regulations or deemed necessary by TURKBOX’s data controller representative or Committee.
DEFINITIONS
Personal Data means any information that enables TURKBOX to identify the identity of a Data Subject, directly or indirectly, either alone or by combining it with other information held or controlled by TURKBOX.
Special Categories of Personal Data mean data relating to individuals’ race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, clothing, membership of associations, foundations or trade unions, health, sexual life, criminal convictions and security measures, as well as biometric and genetic data.
Personal Health Data means any information relating to the health of an identified or identifiable natural person.
Data Processing means any operation performed on personal data, including collection, recording, storage, preservation, alteration, rearrangement, disclosure, transfer, acquisition, making available, classification, or preventing its use.
Data Subject means all natural persons whose personal data are processed by or on behalf of TURKBOX.
Explicit Consent means consent given freely, on a specific subject, after being informed.
Disposal means the deletion or destruction of personal data.
Anonymized Data means data rendered impossible to associate with an identified or identifiable natural person, even when all reasonable and customary methods are used by the data controller or any third party.
Data Processor means the natural or legal person who processes personal data on behalf of the data controller based on the authority granted by the data controller.
Data Controller means the natural or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system.
Board means the Personal Data Protection Board.
AMENDMENTS TO THE POLICY AND EFFECTIVE DATE
The provisions of this Policy may be amended by TURKBOX, when deemed necessary, by publishing them on its website in accordance with the legislation.
This Policy entered into force upon its publication in January 2020.
Asked Shipping Questions
You must calculate the weight of your package in two different ways, and you should place your order based on whichever weight is higher. Otherwise, a price difference will occur, and your shipment will not be allowed to leave the country until the price difference is paid.
1- Actual Weight: Check the actual weight of your package using any scale (kitchen or bathroom scale).
2- Volumetric Weight: Measure the Width, Length, and Height of your package as shown in the image, in cm (centimeters). Multiply these values and divide the result by 5000 (five thousand) to obtain the volumetric weight.
Volumetric Weight = (Width X Length X Height) / 5000
In the example above, the volumetric weight of your package is (16X45X35)/5000 = 5.0 kg. Let’s assume the actual weight of this package is 4 kg; in this case, you must place your order based on 5.0 kg. By compressing your packages as much as possible and keeping them small, you can reduce your shipping costs.
To Send an International Shipment:
A) Register on our website Turkbox.com.tr and enter your personal address information along with the recipient’s address details into the system.
B) Complete your payment via bank transfer or credit card through our website.
C) Deliver your shipment to us.
After completing your payment and preparing your shipment, you can visit any branch of our contracted partner Yurtiçi Kargo and send your package to us free of charge, without paying any extra fees.
| Sender section: Your Name – Surname (Your Turkbox ID number) It is sufficient to write your address and phone number. Recipient section: It is sufficient to write "1062285859" Turkbox |
Your package reaches our Istanbul Transfer Center within 1–2 days and is shippe
The first requirement for sending the cheapest international shipment is to reduce your package packaging to the minimum possible dimensions. After this step, you can safely send your international shipment abroad through Turkbox.
Those who want to send fast international shipments must use a cargo company that provides air cargo services for overseas delivery.
Your international shipments are delivered to Germany and all across Europe within an average of 1–2 business days, to the United States within 2–3 business days, and worldwide to other destinations within an average of 1–5 business days. To avoid situations such as war, emergencies, or exceptional remote regions that may prevent or delay international deliveries, and to learn exact delivery times by country, please contact us.
If you have made your shipment through Turkbox, a unique international tracking number is created specifically for your shipment. By entering this number in the international shipment tracking section on our homepage, you can track your shipment in real time.
Except for items that are prohibited from being transported under applicable regulations, there are no special requirements to benefit from Turkbox international shipping services. By becoming a member of our website, you can easily send shipments to 226 countries worldwide. You may send your international shipments either as an individual through your personal account or, if you have a company, through a corporate account created for your business.
Flammable, explosive, and corrosive hazardous materials; non-original copies of copyrighted branded products, counterfeit or imitation items; liquids or chemical-containing products without an MSDS document, etc. are prohibited from being shipped abroad. For the full list of prohibited items, please refer to the article titled ‘Prohibited Items for Transport’ located at the bottom of our homepage.
Textile products without copyright restrictions, gift items, home accessories, company and office documents, household appliances, furniture, jewelry, and all commercially qualified products that are not prohibited for export under the law can be shipped. For a detailed list, please contact us.
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