Transportation and Terms of Use Agreement

1. PARTIES and DEFINITIONS:

1. INTERMEDIARY/PROVIDER (hereinafter referred to as "Turkbox")

Title: Turkbox Technology and Software Systems Ltd. Co. ("Turkbox")

Address: Ziya Gökalp Mah. Süleyman Demirel Blv. The Office, No: 7E Inner Door No: 136 Başakşehir / Istanbul

Phone: 0505 848 90 44

Email address: info@turkbox.com.tr

SENDER/MEMBER (hereinafter referred to as "Member" or "Sender")

Name Surname:

Address:

Phone:

Email address:

"Contracted Cargo Companies" refers to contracted transportation companies that carry users' shipments and deliver them to the desired location for the purpose of providing Turkbox Services.

"Sender/User" refers to the site user/member who makes international shipments by benefiting from Turkbox services.

"Bill of Lading" is a transportation document prepared by Turkbox contracted cargo companies containing sender, recipient address information and other information. The Bill of Lading document is created with data provided by the Sender.

"Commercial Invoice" is a document filled out by the sender. The sender declares all details of what they are sending in this document. This document is presented to the customs of the destination country.

2. FLOW OF TURKBOX SERVICES:

2.1. In situations that may arise regarding the arrival of shipments to the Turkbox warehouse, the rights and obligations of the parties will be determined within the framework of the law provisions applied to domestic transportation in the Turkish Commercial Code.

2.2. Senders accept, undertake and declare to fill in the data entered on the platform completely and accurately.

2.3. Turkbox shows users the estimated shipment fees according to the data entered by Senders through Turkbox.com.tr, these fees are estimated. Exact fees emerge after shipments arrive at the Turkbox warehouse. Additional fees may arise for the sender in the measurements made. The Sender accepts, declares and undertakes to pay all additional fees that may occur in this context. The additional fees incurred are reflected in the transportation fee in the relevant shipment on the Turkbox.com.tr site and a notification is sent to the customer via email that the measurement has been completed by Turkbox. In case of non-payment of fees, Turkbox reserves the right not to send the shipment to its recipient or to return it to the sender. The sender is responsible for all damages that may occur here. In addition, apart from additional fees that may occur regarding this transportation, the sender accepts, declares and undertakes that fees arising from both national and international legislation, as well as all charges and taxes can be paid at every stage and can be requested from the sender. The Sender cannot refrain from payment by claiming that the fee, expense, tax and charge were accrued after the transportation took place or were requested from them after the transportation took place.

2.4. The Sender accepts that for each package exceeding the volumetric measurement, after the shipment arrives at the warehouse, an additional fee will be added to the shipment freight amount within the information included in the description section of the shipment.

2.5. Senders accept, declare and undertake that Turkbox does not provide cargo service alone, but only acts as an intermediary for the selection of the Contracted Cargo Company that will provide the most reasonable cargo service among the platform member companies with Contracted Cargo Companies, and the delivery of the shipment to the Contracted Cargo Company. If the Sender has not made a special carrier request in writing before sending the cargo to Turkbox, Turkbox may deliver the shipment to the most reasonable Contracted Cargo company. Senders accept, declare and undertake this situation.

2.6. Senders accept that in the shipments they create themselves through Turkbox.com.tr and the rules of international transportation agreements and the practices of Contracted Cargo Companies are independent of Turkbox and that the same will be applied for their own shipments.

2.7. Products sent to or collected from the Turkbox warehouse can be exported abroad without obtaining a second approval. This is at Turkbox's discretion. If the shipments sent to the Turkbox warehouse and products collected from the door have content that is not suitable for export, they are sent back to the customer's address on a collect basis.

2.8. Address changes made on the same shipment on Turkbox.com.tr may not be changed if the shipment has reached the warehouse and the transportation of the shipment may not be stopped. The sender accepts, declares and undertakes that damages that may occur due to the recipient not being found at the address, incomplete information of the recipient by the sender (recipient name, phone number, email, full address), unsuccessful delivery attempt, incomplete customs clearance process belong to the sender; and that Turkbox will not be responsible in this matter.

2.9. Address Change: The fee for address changes made due to the sender's error or at the sender's request will be invoiced to the sender separately. Address changes can be within the same country or in another country.

2.10. Turkbox has no responsibility for damage and loss that may occur in doorstep delivery. The parties accept, declare and undertake this matter.

2.11. Documents and Packaging: Turkbox accepts, declares and undertakes that it is not responsible for damages caused by the packaging used by the sender or damages to which errors in the packaging have also contributed, or damages caused by the packaging used by the Sender (from the type and packaging of the shipment - shipments subject to specific transportation rules, for example: flammable substance logo, hazardous substance logo, should not be exposed to heat logo, etc. Problems arising from, problems caused by logos indicating the suitability of the package for transportation - logos on the package (transportation - non-transportation, being subject to additional obligations, etc.) sender damages arising from damages. In addition to packaging responsibility, the Sender is obliged to comply with current laws and government decisions including all rules regarding the transportation and delivery of the package, to provide all necessary information and to attach all documents required by the specified laws and decisions. Turkbox and the carrier are not responsible to the Sender for criminal and legal liability for damages and expenses that may occur due to the Sender's non-compliance with this provision. The Sender accepts, declares and undertakes that Turkbox is not responsible for losses and damages arising from incorrect and incomplete declarations and statements made on the waybill or the Sender's failure to provide sufficient information and documents to be used in administrative/bureaucratic procedures necessary for customs, security or government transactions at the origin country, destination or transit locations, and/or force majeure situations that may occur/occur, and carrier-related operational changes (radical changes such as aircraft, transfer center relocation, carrier's restriction of package acceptance during busy periods, etc.).

2.12. The parties accept, declare and undertake that the return process of the shipment is not under Turkbox's responsibility. After the shipment is delivered to Turkbox by the carrier company, the shipment is returned to the sender. If the shipment cannot be delivered to the recipient due to the recipient and/or sender's reluctance to pay all kinds of expenses, charges, etc. that occur during transportation, Turkbox delivers the shipment only when the sender fulfills all their obligations; otherwise, Turkbox exercises all its rights arising from the law. Legal rights are reserved.

2.13. If ETGB requests are requested from the etgb@Turkbox.com address, the relevant information will be presented to the sender upon being transmitted to Turkbox by the carrier company.

2.14. The invoice reflected for the transportation made by Turkbox will be issued within 7 days and forwarded to the sender.

3. DURATION OF THE AGREEMENT:

The Agreement will become valid between the Parties from the date Users approve through the Platform (electronically) and/or from the date they physically sign the agreement, and will remain in force until either party notifies termination. The quote received from Turkbox will be valid for 3 days.

4. INSPECTION OF SHIPMENTS

4.1. Turkbox can open any shipment, conduct routine checks and inspect it at the request of authorized authorities or at Turkbox's discretion to the extent permitted by current legislation. The sender accepts, declares and undertakes that Turkbox is not responsible for visual differences that may occur in the package due to interventions that will be made to the shipment package in mandatory cases.

4.2. In accordance with current legislation, Turkbox may need to conduct various scans and inspections for shipments. The Sender waives possible claims regarding damages and delays that may arise as a result of relevant scans.

5. PROHIBITED SHIPMENTS.

5.1. Unless expressly accepted otherwise by Turkbox and the Contracted Cargo Companies it is affiliated with, it prohibits the sending of the following items to any destination and the Sender agrees not to send them (additional restrictions may apply depending on origin and destination) In addition to the shipments specified below, some shipments arising from the destination country's legislation or contracted cargo companies may also fall into this category. E.g.: transportation of tobacco substances is prohibited. Even though a pipe shipment does not contain any tobacco and there may be no transportation problem in its export, its entry to America is prohibited.)

a. Firearms, weapons, ammunition and their parts;

b. 3-D printing machines designed or exclusively having the function to produce firearms;

c. Explosives (shipment of class 1.4 explosives to and from some places may be acceptable; more information will be provided upon request), fireworks and other flammable or combustible substances;

d. Shipments resembling bombs, grenades or other explosive devices. This also includes insert products such as, but not limited to, replicas, novelty items, training aids and artworks;

e. Military shipments from a country requiring export control license;

f. Human corpses, human organs or body parts, human and animal embryos, burned or exhumed human remains. Live animals including insects and pets;

h. Animal carcasses, dead animals or stuffed animals. Plants and plant materials including cut flowers (shipment of cut flowers from and to certain countries and regions including from the Netherlands to the USA and all of Latin America is accepted; more information can be provided upon request);

j. Perishable food items, food and beverages requiring refrigeration or different environmental controls;

k. Pornography and obscene materials;

l. Money, including cash and cash equivalents (e.g., valuable documents, endorsed stocks, bonds and cash letters), collectible coins and stamps, gold and precious metals

m. Hazardous waste or other medical, organic and industrial waste including used hypodermic needles and syringes;

n. Wet ice (frozen water);

o. Counterfeit goods (commonly also referred to as "fake goods" or "knock-off products"), including goods under a trademark that is identical to or substantially indistinguishable from a registered trademark without the consent or supervision of the registered trademark owner;

p. Any product containing marijuana and marijuana-derived cannabidiol (CBD), including marijuana for recreational or medical use, any amount of tetrahydrocannabinol (THC) and synthetic cannabinoids;

q. Raw or unprocessed hemp plants or their subdivisions (including hemp stalks, hemp leaves, hemp flowers and hemp seeds);

r. Tobacco and tobacco products including, but not limited to, cigarettes, cigars, bulk tobacco, smokeless tobacco, hookah; and

s. Electronic cigarettes and component parts, other similar devices based on vaporization or aerosolization, and any non-flammable liquid or gel that can be used with any such device, whether or not containing nicotine.

t. Ship bills of lading

5.2 Turkbox and the Contracted Cargo Companies it is affiliated with prohibit the sending of the following Shipment types to all destinations and the Sender agrees not to send them (additional restrictions may apply depending on origin and destination):

a. Shipments or goods whose transportation, import or export is prohibited under laws, statutes or regulations;

b. Shipments requiring Contracted Cargo Companies to obtain any special license or permit for transportation, import or export, unless expressly accepted otherwise by Turkbox;

c. Undeclared, taxable shipments or goods requiring legal approval and permission;

d. Shipments whose Customs Declaration Value exceeds the amount permitted for a specific destination;

e. Wet, leaking or packages emitting any kind of odor.

5.3 Turkbox disclaims all responsibilities regarding Prohibited Shipments, regardless of how they are accepted (including accidental or knowledgeable acceptances). Turkbox reserves the right to reject packages based on these restrictions or for security or safety reasons. Turkbox may reflect an administrative fee to the sender for return costs of rejected packages and goods when appropriate. Additional information on the subject can be provided upon request.

5.4 Penalty Clause; In case the Sender violates their obligation regarding prohibited shipments mentioned in this article 5, reserving the right to claim and sue for all direct, indirect, negative, positive and other damages that Turkbox and/or 3rd Parties including the actual carrier will suffer; a penalty clause will be paid by the Sender to Turkbox in the amount of 10 times the freight price, with a minimum of 10,000 TL (ten thousand Turkish Liras) in addition to performance. The payment or request of the penalty clause will not eliminate the Sender's obligation and responsibility arising from this article 5 and the Agreement.

6. RULES REGARDING LIABILITY

6.1. Rules regarding liability have been established by the Warsaw Convention, Montreal Convention and CMR Convention, and there are national laws regarding the application of these conventions, and have been established by notifying that these rules will also apply to non-international transportation. The responsibility of the freight sender is limited to these rules, and will be subject to applicable law in cases where the Warsaw Convention, Montreal Convention and CMR Convention are not appropriate. The responsibility of the freight sender will be limited to 35 USD per shipment if the Sender has not declared a higher value for the compensation amount in the section specified on the front of the waybill in case of proven damage and has not paid the amount at the rate of 5 per thousand of the declared goods value as compensation.

6.2. Turkbox users accept that in the Bill of Lading printed for them by Turkbox, the transportation rules and practices of Contracted Cargo Companies are independent of Turkbox and that they will also be applied for their own shipments.

6.3. Warsaw, Montreal and CMR Conventions: In relevant transportations, the Warsaw Convention ("Warsaw Convention"), Montreal Convention or CMR Convention will be valid and the limits of freight sender's loss or damage liability will be determined according to the rights and obligations in these conventions.

6.4. Shipments not allowed entry into the country within the framework of customs practices in recipient countries are abandoned to customs for destruction within the framework of the supplier company's practices or brought back for return to the sender. The sender accepts, declares and undertakes that a fee of at least twice the outbound freight fee will be invoiced for these returned shipments.

6.5. If the Sender requests cancellation of the shipment they have delivered to the freight sender to send to their recipient, they accept and declare that the shipment cancellation process may not be realized if Turkbox has started the shipment through its suppliers.

6.6. The Sender delivers to Turkbox the shipments they have delivered to Turkbox for transportation by determining whether they are sample shipments or export shipments and declaring them on the proforma invoice. The Sender will not be able to attribute any responsibility to Turkbox regarding customs taxes and processes that will accrue/are likely to accrue based on customs practices in the destination country of shipments exported abroad with suppliers. They also accept and undertake that possible customs obligations that will arise in recipient countries regarding shipments will be invoiced to them; and they will not hold Turkbox and the freight sender's supplier responsible for customs processes (delays caused by reasons such as inspection, requesting additional documents and information, etc.).

6.7. If the Sender chooses the Delivered Duty Unpaid (DDU) method as a tax option for the package they send abroad, they are obliged to pay all taxes that will arise at the customs of the destination country. If the cargo company invoices the tax that arises to Turkbox and payment is made by Turkbox, the Sender accepts and undertakes to pay the customs tax to Turkbox in cash and at once after an invoice is issued to them by Turkbox. The customs tax in the destination country being transmitted by the cargo company with a receipt in a time period after the moment it arises does not eliminate the Sender's obligation to pay customs tax.

6.8. The delivery times given on Turkbox's website platform and/or mobile phone applications are estimated times. The sender accepts, declares and undertakes that there are customs practices according to the content of each shipment (including Turkish Customs for packages returning from abroad) and therefore there are no definite times related to this, and they will not make any compensation claim due to delays caused by customs clearance.

6.9. The Sender accepts, declares and undertakes that they will not deliver to Turkbox for transportation any shipment whose transportation and export abroad is prohibited (criminal shipments such as drugs - counterfeit shipments - shipments declared with different content - undeclared shipments), and that the proforma invoice will be declared in accordance with reality. The Sender accepts, declares and undertakes responsibility for damages that will occur if Turkbox is subjected to any restriction or monetary penalty or commercial loss due to these shipments.

6.10. Turkbox's responsibility arising from legislation is valid only when the shipment reaches the Turkbox warehouse and is received by Turkbox and within the limits stipulated in the legislation.

6.11. Turkbox's obligations within the scope of intermediation in transportation service are limited to intermediation in transportation operations through a platform within the scope of transportation of the Customer's Cargo by Carriers; storage, stock management, stacking, supply, labeling and other logistics activities related to the Customer's goods and services are not within Turkbox's field of activity.

6.12. In this context, customs expenses arising from transportation, all official transaction fees that may arise from local and/or international legislation, incorrect and/or incomplete declaration of the recipient's address, the recipient's address change, all kinds of return freight fees including but not limited to the return of the shipment due to customs practices in the destination country, warehousing, storage, inspection, audit, stacking, etc. arising at customs in the destination country, including but not limited to all kinds of expenses, all expenses invoiced to Turkbox by the carrier, not included in this text and unpredictable, belong to the Sender.

6.13. The rules given in Articles 6.11 and 6.12 are binding on the Sender and are a prerequisite for the receipt of the shipment by Turkbox.

7. TERMINATION OF THE AGREEMENT

7.1. Turkbox may terminate the Agreement without paying any compensation with a written notification 10 days in advance (email to KEP address, email to company authorized signatory/signatories or email to the authorized person whose name was specified at the beginning of the contract as the company contact person, or registered mail sent to the company address, etc.) at any time while the agreement is in force. In case the Agreement is terminated in this way, the Sender accepts, declares and undertakes not to make any claim for any loss, directly or indirectly, from Turkbox or in any name whatsoever. Transportation agreements established before this termination notice will be performed by the parties as if the agreement were in force.

7.2. The right of each of the Parties to terminate the Agreement is reserved in case the Parties partially or completely violate their obligations arising from legal legislation, customs, and/or any provision of the Agreement and/or do not fulfill their performances in the Agreement or are unable to fulfill them.

7.3. The Contractor may terminate this Agreement unilaterally and without paying compensation without any obligation to state a reason by giving 10 days' notice (email to KEP address, email to company authorized signatory/signatories or email to the authorized person whose name was specified at the beginning of the contract as the company contact person, or registered mail sent to the company address, etc.). In such a case, neither the sender nor Turkbox will be able to claim compensation in any name and title whatsoever.

7.4. Turkbox has the right to terminate the Agreement immediately if the Sender stops or slows down transportation activities, enforcement proceedings are initiated against them and the enforcement proceedings are fruitless, measures or precautionary measures are applied on their goods, they are unable to pay and there are indications that there is a certificate of insolvency about them.

8. FORCE MAJEURE

8.1. In case it becomes impossible for the Parties to fulfill their performances due to force majeure reasons, the Parties will not make any further demands against each other except for obligations arising from the fulfilled part of the agreement.

8.2. Due to situations that the Parties could not foresee or prevent at the time of signing the Agreement and directly affect the work done, state decisions, natural disasters such as earthquakes, fires, floods, etc., or events beyond the parties' control such as war, embargo, blockade, uprising, general strike, terrorist acts, if the Parties cannot fulfill their performances arising from this Agreement at all, properly or on time, they may suspend these performances until the force majeure situation passes by notifying the force majeure situation to the other party. The parties accept and declare that Turkbox has no responsibility for damages that will occur due to force majeure.

8.3. The Party who will not be able to fulfill their performance that they are obliged to by contract due to force majeure will notify the other Party within 3 (three) days from the date the force majeure occurs through the Platform or email to KEP address, email to company authorized signatory/signatories or email to the authorized person whose name was specified at the beginning of the contract as the company contact person, or registered mail sent to the company address.

8.4. If the force majeure situation lasts more than 15 (fifteen) days, the Parties have the right and authority to terminate this Agreement unilaterally and without compensation.

9. WAIVER

9.1. Waiver of any provision of the Agreement will not invalidate the Agreement or the entire relevant article.

9.2. If any provision of the Agreement conflicts with the provisions of current legislation or is canceled in any way by a judicial or administrative authority, the Agreement will remain valid as a whole, but the conflicting or canceled provision will be considered excluded from the scope of the Agreement. In this case, the Parties may renew the relevant article by negotiating within the framework of the Agreement.

10. EVIDENCE AGREEMENT AND RESOLUTION OF DISPUTES

10.1. In the interpretation of the Agreement and all disputes that will arise due to the Agreement, Warsaw, Montreal and CMR Conventions, which are accepted as International Legislation according to Turkish Law in international transportation, and Turkish Commercial Code and relevant Turkish Law will be applied for domestic transportation parts.

10.2. In all disputes that may arise from the Agreement, emails sent through the Platform, phone conversation records and SMS information and records sent to mobile phones will be of evidentiary nature, and the commercial books and records of the Parties will be accepted as definitive evidence.

10.3. Istanbul (Çağlayan) courts and enforcement offices will be considered exclusively competent in resolving disputes arising from the performance of the Agreement.

INTERMEDIARY

SENDER/MEMBER

Turkbox Technology and Software Systems Limited Company